fb899 Terms and Conditions

1.1 "Platform" or "Site"

The official fb899 website together with all associated subpages, mobile-optimized versions, and applications are collectively referred to as the "Platform".

1.2 "User" or "Member"

Any person who has completed registration on fb899 and maintains an active account is considered a "Member". These Terms apply from the moment of registration.

1.3 "Services"

All features provided through fb899 — including online casino games, sports betting, live dealer games, slots, bonus programs, and customer support — are collectively referred to as "Services".

2.1 Age Requirement

You must be at least 21 years old to use fb899. This platform's services are available only to those aged 21 and above. If a member registers with a false age, their account will be closed immediately and any balance may be forfeited.

2.2 One Account Policy

Only one account is permitted per individual, household, residential address, or IP address. Operating multiple accounts is strictly prohibited, and if detected, all accounts will be closed.

2.3 Accurate Information

All personal information provided at registration — including name, date of birth, phone number, and payment details — must be complete, accurate, and up to date. If false or misleading information is provided, fb899 reserves the right to suspend or close the account at any time.

2.4 Account Security

You are solely responsible for keeping your account password and login details secure. Allowing third parties to use your account or transferring your account to another person is prohibited. If you suspect any unauthorized activity, notify our support team immediately.

3.1 Deposit Limits and Methods

The minimum deposit amount at fb899 is ৳500. We support the following methods:

• bKash
• Nagad
• Rocket
• Upay

All transactions are completed in Bangladeshi Taka (BDT / ৳). fb899 does not charge any transaction fees on deposits, though your payment provider may apply charges.

3.2 Withdrawal Limits and Timeframes

The minimum withdrawal amount is ৳500. fb899 generally completes withdrawals within 1 hour. Withdrawals can only be made using the same method used for the deposit. Processing times may increase if identity verification is delayed.

3.3 KYC Verification

fb899 may request KYC (Know Your Customer) documents at any time to confirm a user's identity. If the required documents are not submitted in time, withdrawals may be temporarily placed on hold.

4.1 Welcome Bonus

New members at fb899 receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 10x, meaning the bonus amount must be wagered 10 times before it can be withdrawn.

4.2 General Bonus Terms

• Each bonus has its own wagering and expiry conditions.
• If the wagering requirement is not met within the specified time, the bonus will be forfeited.
• Claiming another bonus while one is already active may not be possible.
• If evidence of bonus abuse is found, the relevant account will be suspended.
• fb899 reserves the right to modify or discontinue any promotion without prior notice.

4.3 VIP Program

The fb899 VIP program has three tiers:

• Bronze — weekly cashback up to 0.4%
• Silver — weekly cashback up to 0.8%
• Gold — weekly cashback up to 1.2%

Advancement to higher VIP tiers depends on regular play and activity on the platform. fb899 reserves the right to modify VIP benefits.

5.1 Fraud and Misconduct

The following activities are strictly prohibited on fb899:

• Operating games through bots, automated software, or artificial intelligence.
• Claiming bonuses or gaining advantages using multiple accounts.
• Colluding with other players or attempting to deliberately manipulate outcomes.
• Exploiting technical errors or bugs in the platform.
• Initiating chargeback fraud or payment disputes.
• Using the platform for money laundering or processing funds from illegal sources.

5.2 Consequences of Violations

A member found to be involved in any of the prohibited activities listed above will have their account closed immediately, all balances and bonuses forfeited, and, where necessary, the relevant law enforcement authorities will be notified.

6.1 Ensuring Fair Play

All games on fb899 are operated using verified Random Number Generator (RNG) technology, ensuring that every outcome is completely unbiased and not predetermined. Our game providers — including Pragmatic Play, Evolution Gaming, Spribe, PG Soft, JILI, and Ezugi — are regularly audited by independent third parties.

6.2 SSL Encryption

fb899 uses industry-standard SSL (Secure Socket Layer) encryption technology to protect your personal and financial information. No personal data is shared from our servers without authorized consent from a third party.

6.3 Responsible Gaming Policy

fb899 believes in responsible gaming. Our platform gives members the option to set deposit limits, self-exclude, and take breaks. For more details, please read our Responsible Gaming Guidelines page.

7.1 Ownership

All content displayed on the fb899 platform — including logos, designs, text, graphics, software, and audiovisual elements — is the exclusive property of fb899. Reproducing, distributing, or using this content commercially in any way without prior written permission from fb899 is prohibited.

7.2 Limited License

A limited, non-exclusive license is granted for personal, non-commercial use of the fb899 platform. This license is automatically revoked upon closure of your account.

8.1 Service Availability

fb899 strives to provide uninterrupted service, but the service may be temporarily disrupted due to technical issues, maintenance, or causes beyond our control. fb899 is not liable for any loss resulting from such disruptions.

8.2 Gaming Losses

There is a risk of losing money when gambling. fb899 bears no liability for any financial loss resulting from bets placed at your own discretion. Please play responsibly and always bet within your means.

8.3 Third-Party Services

fb899 uses software from game providers. fb899 is not directly liable for any errors, delays, or losses in these third-party providers' systems, though we will always endeavor to assist in protecting the interests of our members.

9.1 fb899's Rights

fb899 may suspend or permanently close any account without prior notice for any of the following reasons:

• Violation of any provision of these Terms.
• Attempting to claim bonuses through fraud or dishonest means.
• To comply with legal obligations or government directives.
• The account remaining inactive for an extended period.

9.2 Member's Voluntary Closure Request

If a member wishes to close their account, please contact our 24/7 live chat support or email [email protected]. The opportunity to withdraw any valid balance will be provided before the account is closed, subject to conditions being met.

10.1 Complaint Submission Process

If you have a dispute or complaint, please first contact our 24/7 live chat support team. We are always committed to a fair and prompt resolution. Attaching all relevant evidence and screenshots to the complaint will help speed up the process.

10.2 Final Decision

If the matter is not resolved via live chat, please send a written complaint to [email protected]. The fb899 management team will review the complaint and communicate a final decision within a reasonable timeframe. fb899's decision will be considered final and binding.

11.1 Data Collection and Use

Full details of how fb899 collects, stores, and uses your personal information can be found on our Privacy Policy page. By accepting these Terms, you also acknowledge the Privacy Policy.

11.2 Use of Cookies

fb899 uses cookies to improve the user experience, store login information, and maintain platform functionality. Continued use of the site will be considered consent to the use of cookies.

12.1 Right to Make Changes

fb899 reserves the right to modify, amend, or remove any part of these Terms at any time. For significant changes, we will post a notice on the platform or attempt to notify you at your registered email address.

12.2 Use After Changes

Continued use of the platform after updated Terms have been published will be considered acceptance of the new Terms. We therefore recommend revisiting this page periodically.